Freshpy

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**Release Date: 2025-01-29**

Added
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Core Object
-----------
Additions to the :doc:`core-object-methods`.

* Added the :py:class:`freshpy.core.FreshPy.Agents` class with the following methods:
* :py:meth:`freshpy.core.FreshPy.Agents.get_user_info`
* :py:meth:`freshpy.core.FreshPy.Agents.get_all_agents`
* :py:meth:`freshpy.core.FreshPy.Agents.get_agent_id`
* :py:meth:`freshpy.core.FreshPy.Agents.get_assignment_history`

Primary Modules
---------------
Additions to the :doc:`primary modules <primary-modules>`.

* Added the :py:mod:`freshpy.agents` with the following functions:
* :py:func:`freshpy.agents.get_user_info`
* :py:func:`freshpy.agents.get_all_agents`
* :py:func:`freshpy.agents.get_agent_id`
* :py:func:`freshpy.agents.get_assignment_history`
* :py:func:`freshpy.agents._get_user_info_by_email`

Supporting Modules
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Additions to the :doc:`supporting modules <supporting-modules>`.

* Added the :py:exc:`freshpy.errors.exceptions.InvalidFilterError` exception.

Changed
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Primary Modules
---------------
Changes to the :doc:`primary modules <primary-modules>`.

* Added error handling to the :py:func:`freshpy.api.get_request_with_retries` function.
* Replaced a generic py:exc:`Exception` with a py:exc:`RuntimeError` exception in the
py:func:`freshpy.api._report_failed_attempt` function.
* Removed an unnecessary ``return`` statement from the
:py:func:`freshpy.api._report_failed_attempt` function.

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**Release Date: 2023-05-08**

Changed
=======

General
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* Updated the required packages in the ``requirements.txt`` file.
* Adjusted the required install packages in the ``setup.py`` script.

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**Release Date: 2021-01-05**

Added
=====

Supporting Modules
------------------
Additions to the :doc:`supporting modules <supporting-modules>`.

* Added the :py:func:`freshpy.utils.version.get_major_minor_version` function.

Documentation
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The documentation was fully created and hosted.

Changed
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Core Object
-----------
Changes to the :doc:`core-object-methods`.

* Added the ability to disable SSL verification on API calls in the following methods:
* :py:meth:`freshpy.core.FreshPy.get`
* :py:meth:`freshpy.core.FreshPy.Tickets.get_ticket`
* :py:meth:`freshpy.core.FreshPy.Tickets.get_tickets`

Primary Modules
---------------
Changes to the :doc:`primary modules <primary-modules>`.

* Added the ability to disable SSL verification on API calls in the following functions:
* :py:func:`freshpy.api.get_request_with_retries`
* :py:func:`freshpy.tickets.get_ticket`
* :py:func:`freshpy.tickets.get_tickets`